TERMS OF USE
RHINO MEDIA GROUP INC.
This page (together with the documents it refers to) contains the terms and conditions under which we provide the services listed on our website RentersPages.com (hereinafter referred to as "our site or website").
The present Terms of Use (“the Agreement”) is a legal binding contract between VISITORS, being (“the USER”), and the advertisers (“the CLIENT”) and RHINO MEDIA GROUP INC. (“Renterpages.com), regarding the use of the services provided by Renterpages.com through its site. The Terms of Use regarding the use of said website are available on the following hyperlink https://www.RentersPages.com/termsofuse and form an integral part of this Agreement.
Please read those terms and conditions carefully before you subscribe to one of our services. You should understand that by using and/or subscribing to one of our services, you agree to be bound by these terms and conditions. Please understand that if you refuse these terms and conditions, you should not use the services available or offered on our site.
We are not responsible for any content referred to through our website. If damage is caused by the use of information displayed through an external link, only the respective authors of said links might be liable, and in no case we can be held liable for such damage. Furthermore, we are not liable for any posting or messages published by our VISITORS, or third parties.
These terms and conditions should be read in conjunction with the Privacy Policy of our website available at https://www.RentersPages.com/privacypolicy, as amended from time to time.
1. ABOUT US
We operate the website www.RentersPages.com. We are RHINO MEDIA GROUP INC., a company duly registered in Quebec, Canada. Our head office is located at the following address: 925 Maisonneuve Ouest, Suite 325, in the city of Montreal, Province of Quebec, Canada. We also do business under the name GROUP MEDIA RHINO INC.
2. OUR SERVICES
RENTERSPAGES.COM a classified ads website for rentals.
By placing an ad on our website RentersPages.com, it will also automatically get placed on our French site PagesDesLocataires.com. USERS can then access our CLIENTS’ ads on our sites and contact the advertisers directly.
3. YOUR STATUS
By placing an order on our website, you declare that:
- You have the legal capacity to enter into contracts, and
- You are at least 18 years old;
4. FORMATION OF CONTRACT AND ACCEPTANCE OF THE TERMS AND CONDITIONS
By publishing any advertisement on our website RENTERSPAGES.COM, and by any consultation or use of the Web site, the VISITOR agrees to be subjected to the present Terms and Conditions, and to be bound by each and every provision of the present Convention. The use of the Web site is conditional upon acceptance, of the provisions of the present Agreement, including the Terms and Conditions.
After registering to our services, you will receive an email confirming your subscription, drawing up a summary of your contact information. We reserve the right to accept or reject your registration.
Subscription to our website is free of charge.
You may cancel your subscription to our site at any time. The cancellation of your subscription does not require additional charges. You can re-register at any time after your cancellation. For more details regarding the cancellation and other matters related thereto, we refer you to the “CONTACT US” section.
RENTERSPAGES.COM reserves the right to review and approve the ads prior to the initial posting. RENTERSPAGES.COM reserves its rights to refuse any ad, at its discretion, if it does not comply with its standards.
By subscribing or signing up to our services, you expressly consent to receiving emails, updates, news or other correspondences from RENTERSPAGES.COM related to the services you subscribed to.
5. DURATION OF CONTRACT AND RENEWAL
RENTERSPAGES.COM commercial client’s subscription is effective for a period of one year, subject to the payment of the annual yearly listing fee per property. The listing will be automatically renewed for a period of one year, at the same rates, unless the client notifies RENTERSPAGES.COM of his intention to remove the listing 30 days or more before it is set to expire. Should we decide to amend the applicable fees, CLIENTS’ approval is required prior to the automatic renewal.
RENTERSPAGES.COM non-commercial CLIENTS’ subscription is effective for a period of 30 days, subject to the payment of the listing fee per property, if any.
6. PASSWORD AND USERNAME
The VISITOR is responsible for the usage which will be made on the Web site of RENTERSPAGES.COM of their username and his password. The VISITOR also guarantees the veracity and the exactitude of the information they provide on the site or by any other VISITOR of their family, their associates and more generally, by any person or entity acting on their behalf.
7. FEES
7.1 The publication fees and other applicable charges for the services we provide are the ones indicated on our website, except in cases of obvious and manifest error. The CLIENT will be made aware of the applicable fees and charges when they place an advertisement and they will accept the applicable fee prior to completing the transaction.
7.2 RENTERSPAGES.COM reserves the right to modify the publication fees and other applicable charges indicated on the Web site at any time, without notice, but changes will not affect advertisement orders for which we have already sent a confirmation.
7.3 Unless otherwise clearly indicated, prices are in Canadian dollars and do not include GST, QST, HST and/or other applicable taxes. Taxes will be added to all transactions conditional to the applicable tax laws and treaties.
7.4 Payment for our services must be made by credit card, PayPal or other payment method accepted through our website.
8. SALES CONDITIONS
RENTERSPAGES.COM is committed to effectively maintain on its Web site, for all the duration agreed upon at the time of the order by means of the Web site of RENTERSPAGES.COM or by any other agreement between the CLIENT and RENTERSPAGES.COM, any advertisement placed on the Web site of RENTERSPAGES.COM, regardless of the fact, by example, that the good being the subject of an advertisement can be rented within a time shorter than that for which this good was to be announced during the ordering of its publication.
No refund will be issued to the CLIENT or any person connected with any advertisement being the subject of a publication on the Website of RENTERSPAGES.COM or RENTERSPAGES.COM MAGAZINE, and that is even if the good is rented or if the advertisement relating to the good is no longer required and/or needed by the CLIENT, before the end of the period of publication engaged of the advertisement.
Any sale of fixed price by RENTERSPAGES.COM as to the publication on its Website or Magazine is final.
RENTERSPAGES.COM reserves the right to refuse to publish any advertisement it considers inappropriate, at RENTERSPAGES.COM's sole discretion for any reason or justification in this respect. In the same way, RENTERSPAGES.COM reserves the right to revise and, if it considers suitable, to ask for the CLIENT to modify any advertisement, for or during its publication on the Web site of RENTERSPAGES.COM.
9. CANCELLATION OF SUBSCRIPTION
9.1 Any VISITOR can cancel their membership at any time, for any other reason (for example, because you have notified us in accordance with Article 20 that you do not agree to changes to the conditions of use or any of our policies).
Please note that all transactions completed prior to the cancelation of the CLIENTs’ membership are final and you will not be eligible for a refund.
9.2 We reserve the right to cancel your membership without notice if you fail or failed to pay for any service, if you have violated any term or condition hereof. We also reserve the right to cancel your subscription at any time without notice and at our sole discretion, prior to receiving your payment for the services rendered through our website.
9.3 Upon cancellation or termination of your subscription, we reserve the right, at our sole discretion, to retain or immediately and irrevocably delete the contents of your account and/or other information available on our site.
10.PRIVACY POLICY, VISITOR CONDUCT, PERSONAL INFORMATION AND OTHER GENERAL PROVISIONS
RENTERSPAGES.COM will take all the necessary and appropriate precautions in order to prevent any unauthorized access to the present Web site, to maintain the exactitude of the data, and to ensure the correct use of the information provided by the VISITOR. When you provide your information to RENTERSPAGES.COM, RENTERSPAGES.COM will take the necessary precautions in order to establish a secure connection with your server. The credit cards numbers are used only for the treatment of the payments carried out online or over the phone. When you sign up to the site, you will receive a username and a password in order to have access to the control panel.
Under no circumstances will RENTERSPAGES.COM be responsible towards the VISITORS, and/or any persons, for the schemes, the behavior, the declarations, including reviews, whether favorable or not, the terms used and any other gesture which can be made or posed by the VISITOR or any person, directly or indirectly, within the framework of the usage of the Web site of RENTERSPAGES.COM.
Moreover, RENTERSPAGES.COM will not be at all responsible as for the use by the VISITOR and/or any other person, of information they will be able to obtain from the Web site of RENTERSPAGES.COM or by the intermediary of the aforementioned web site.
This exoneration of responsibility applies to information of any nature, and in particular, to information of a personal nature such as an address, telephone numbers or electronic messaging address, which could be revealed within the framework of the use of the Web site and the related services. RENTERSPAGES.COM is exonerated from any responsibility related to the gestures or actions that could be posed by the VISITOR and/or any other person regarding this information, or any other information of any nature obtained by the VISITOR and/or any other person.
11.STATISTICS
RENTERSPAGES.COM gathers statistics relating to the behavior and the practices of its VISITORS, in order to evaluate the interest of the CLIENTS in the various sections of this Web site. The information obtained is for internal use only, with the aim of improving the contents of this Web site. All this is done so that you the best optimal experience at the time of your visit to this Web site and to better adapt the site to the needs of the VISITORS, with regards to the arrangement of the web pages and its headings.
12.UNSOLICITATED EMAILS (“SPAM”)
RENTERSPAGES.COM prohibits the use of our Web site to send unsolicited emails to VISITORS. Any member who violates this provision will have their account closed and their registration terminated at the sole discretion of RENTERSPAGES.COM.
Notwithstanding the above, uncontrolled activity by third parties may lead to spam emails or unsolicited emails directed to our VISITORS, RENTERSPAGES.COM is hereby exonerated from any damage, loss or other disturbance caused by such third parties.
13.THIRD PARTIES SITES
RENTERSPAGES.COM provides hyperlinks to Web sites that are not managed nor controlled in any way by RENTERSPAGES.COM, and access to content, products and services from third parties, including visitors, affiliates and sponsors of the Web site. RENTERSPAGES.COM is not responsible for the quality and exactitude of the products and services, content, availability and the fulfillment of any third party Web sites.
Finally RENTERSPAGES.COM grants no guarantees on other Web sites to which this Web site gives you access. It is entirely your responsibility to ensure that the Web sites, which you choose to access, are free from any destructive elements, including viruses. You will have to refer to the policies and conditions of use appearing on those Web sites regarding privacy and other topics before accessing, consulting or using them. RENTERSPAGES.COM is not responsible for the information associated with these hyperlinks, no more than it can guarantee these sites and their contents.
14.WARRENTY AND RESPONSIBILITY
14.1 Subject to section 11.2, if we are unable to comply with the conditions of use, we will only be liable to you for the purchase price of the Products.
14.2 The presents do not exclude and/or do not limit our liability for :
- 14.2.1 death or personal injury caused by our negligence;
- 14.2.2 fraud or misrepresentation, or
- 14.2.3 any other situation in which it would be illegal for us to exclude or attempt to exclude our liability.
14.3 You must indemnify and defend at your expense, RHINO MEDIA GROUP Inc. or RENTERSPAGES.COM, its directors, officers, employees and agents against any lawsuit, claim, demand, debt or liability, damages, costs and expenses including attorneys' fees, arising, directly or indirectly, from your content, your use of the service or the site, your conduct in connection with the services offered or the site, or any violation of the presents, any other law or the rights of a third party.
RENTERSPAGES.COM does not guarantee that the information, services and software provided on the Web site will be exempt of anomalies or errors and "bugs", neither that those could be corrected, nor that the Web site will function without interruptions or breakdowns, nor that it is compatible with a material or a particular configuration other than those expressly validated by RENTERSPAGES.COM.
Under no circumstances will RENTERSPAGES.COM be responsible for any dysfunctions attributable to third-party software, those or not incorporated into the Web site or are provided with this Web site.
Under no circumstances will RENTERSPAGES.COM be responsible for damages directly or indirectly, foreseeable or unforeseeable (including the loss of profits or opportunity) arising from the supply and/or use, or the total or partial impossibility to use the services provided on the Web site.
Most notably, but not limited to the preceding general points, RENTERSPAGES.COM will not be responsible for any losses of income, of any losses of profits as well as any damages, caused to the VISITOR, directly or indirectly, through the use of the Web site of RENTERSPAGES.COM, including the renting of the goods being advertised.
RENTERSPAGES.COM will not be held responsible for any or all errors or omissions likely to occur on the Web site. RENTERSPAGES.COM will not be held responsible towards whoever for the errors or omissions of any nature related to the contents or the materials related to the present Web site, and will grant no guarantees express or implicit on the contents or materials related to the present Web site. RENTERSPAGES.COM will not be held responsible for any or all losses, or any or all damages of any nature, direct or indirect, specials or fortuitous included, likely to result.
RENTERPAGES.COM is not responsible for its VISITORS behaviour related to the use of the premises published on its platform or website. RENTERPAGES.com does not guarantee rental to its CLIENTS that post an ad on its website. RENTERSPAGES.COM is strictly a 3rd party displaying content that VISITORS place on its website.
Furthermore, RENTERSPAGES.COM is not responsible for VISITORS or third party behaviour, comments and ratings on published properties, whether favorable or not. RENTERSPAGES.COM is not responsible for any damage this may cause to our VISITORS or CLIENTS.
RENTERSPAGES.COM is not responsible for uncontrolled activity by third parties which leads to spam emails or unsolicited emails directed to our VISITORS. RENTERPAGES.COM is not responsible for any damage, loss or other disturbance caused to our VISITORS by such third parties.
RENTERSPAGES.COM will not be held responsible for inaccuracies appearing in the statistics page of VISITORS and caused by third party spammers or robot activity that compromises the ability of RENTERSPAGES.COM to provide accurate and uncompromised statistics regarding the use made by VISITORS of our website. RENTERSPAGES.COM is not responsible for any inaccuracy or damage this may cause to our VISITORS.
15.INDEMNIFICATION AND LIMITATION OF LIABILITY
RENTERSPAGES.COM does not ensure the accuracy of any information provided by VISITORS. VISITORS shall exonerate RENTERSPAGES.COM against and in respect to any damages and all claims and recourse that can be brought against RENTERSPAGES.COM with regard to any information provided by the VISITOR and broadcast on the present Web site. Liability claims regarding damage caused by the use of any information provided, including any kind of information which is incomplete or incorrect, will therefore be rejected.
VISITORS will compensate RENTERSPAGES.COM for any claims, including interest, penalties as well as any legal fees that RENTERSPAGES.COM may incur due to the VISITOR’s information retrieved from RENTERSPAGES.COM.
VISITORS will exonerate RENTERSPAGES.COM and be responsible for the total sum of any losses, costs and expenses, including reasonable attorney fees, related to any violations of the present provisions of the Agreement by the VISITOR or by any other person with access to the VISITOR's account, either through the use of the present Web site, or by the broadcasting or transmission of any information or materials on the present Web site by the VISITOR and by any other person with access to the VISITOR's account.
The VISITORS understand that this Agreement has been negotiated in light if these limitations, and that the terms of the Agreement would have not been possible but for this limitation.
16.WRITTEN COMMUNICATIONS
Applicable laws require that some of the information or correspondence we send to you should be in writing. When using our site, you accept that communication with us will be mainly electronic. We will contact you by email or provide you with information by posting notices on our website. You hereby accept the electronic means of communication instead of written submissions, and you acknowledge that all contracts, notices, disclosures and other communications that we provide to you electronically comply with the requirements of laws and have the same legal force as written communications. This condition does not affect your statutory rights.
17.TRANSFER OF RIGHTS AND OBLIGATIONS
17.1 This agreement binds the parties and their successors, heirs and respective successors.
17.2 You may not assign or otherwise transfer to a third party all or part of your rights in this agreement without our prior written permission.
17.3 We may transfer, assign, mortgage or otherwise dispose of an agreement, or any other right or obligation arising at any time during the term of the agreement,
18. INTELLECTUAL PROPERTY RIGHTS
18.1 We are the owner(s) and/or holder(s) of all intellectual property rights on our website, registered or not, and any material published on our site. The contents and the copyrights on the contents belong or are under control of RHINO MEDIA GROUP INC., and its logo is a registered trademark. Those works are protected by copyright laws and all rights attached thereto are reserved.
18.2 You can print a copy and download extracts of any page of our site for your personal use. However, you cannot use all or part of the protected content hereunder, for commercial purposes, without first obtaining a license from the owner(s) of said content (i.e. us or our partners). It is strictly forbidden to use any of the trademarks appearing on this Web site or any other Web site accessible via this website without the written authorization by RENTERSPAGES.COM or by the holder of the rights on this trademark.
18.3 If you post comments on the products or services on other websites, blogs or social media (hereinafter Comments), you must ensure that these comments reflect a well-founded opinion. By subscribing to our services, you irrevocably authorize us to quote and publish your comments on our site, and any advertising or social media that may be created later.
18.4 We do not claim ownership of the materials you provide to us. However, by posting, uploading, providing or submitting material, you grant us the necessary authorizations and licenses to use the information you submitted in connection with the operation of our business, including, but not limited to, the rights to: copy, distribute, transmit, display, perform, reproduce, edit and translate the material submitted. By posting, uploading, inputting, providing or submitting your material, you warrant and represent that you are holding, and/or you control all the rights connected to said content as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit said content.
Every VISITOR or CLIENT expressly guarantees to RENTERSPAGES.COM that all the materials of text, photographs, drawings, trademarks or any other materials provided to RENTERSPAGES.COM for publication on the accessible web pages of the Web site are the property of the VISITOR or the CLIENT, or that this VISITOR has the authorization of the holder of the rights concerned, to use any material concerned. Therefore, VISITORS and CLIENTS must be committed to exonerating and defending RENTERSPAGES.COM, as well as its subcontractors, against any claims or against any recourse which can be brought against RENTERSPAGES.COM following the use of such materials provided by the VISITOR or the CLIENT.
18.5 Notwithstanding section 18.4, all recommendations, improvements or modifications to our products and services made in response to your call and/or anyone acting on your behalf, including your employees, will be our property, whether these improvements and recommendations are integrated into our products and services or not.
19.FORCE MAJEURE
19.1 We will not be liable for any failure or delay in the performance of our obligations under a Contract, if such failure or delay is caused by of Force Majeure, as defined below.
19.2 A Force Majeure Event includes any act, event,, omission or accident beyond our reasonable control, including, but not limited to:
- 19.2.1 strikes , lockouts or other situation or industrial phenomenon ;
- 19.2.2 civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war ;
- 19.2.3 fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster ;
- 19.2.4 impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport;
- 19.2.5 impossibility of the use of networks of public or private telecommunications; and
- 19.2.6 The acts, decrees, legislation, regulations or restrictions of any government.
19.3 Our performance under any Contract is deemed to be suspended until the event of force majeure continues (the “Period”), and we are entitled to an extension of time for performance equivalent to that Period. We will use all reasonable means at our disposal to end the event of Force Majeure and/or find a solution by which we keep our commitments and obligations under the Contract, despite the event Force Majeure. Please note that this is an obligation of means and not an obligation of result.
20. WAIVER
20.1 The fact that we do not insist on the full implementation of any of your obligations hereunder or that we do not exercise any of the rights that the presents gives us, should not be construed as a waiver for future to request your that you comply with your obligations. Neglect or delay in exercising any right or remedy under this Agreement shall in no way be construed as a waiver by us of that right or remedy.
20.2 Our waiver to force the execution of any provision hereof shall not constitute a waiver of any subsequent breach.
20.3 Any waiver by us of our rights is valid only when made in writing and any waiver applies only to the rights and circumstances expressly mentioned in said waiver,
21.SEVERABILITY
If any provision of this Agreement is wholly or partially unenforceable for any reason, all other provisions will continue in full force and effect.
22.ENTIRE AGREEMENT
22.1 The present terms of use constitutes the entire, complete and exclusive agreement between the parties hereto with respect to the subject matter hereof and supersedes all previous agreements whether written or oral, between the Parties. Headings used in this Agreement are provided for convenience only and shall not be used to construe meaning or intent.
22.2 The parties acknowledge that, by entering into a contract, they are not relying on any representation or warranty not expressly stated in the Terms of Use and/or the documents referred to therein.
22.3 The parties agree that the only responsibility they have towards the representations and warranties set forth herein is limited to the breach of contract.
22.4 Notwithstanding the foregoing, nothing herein limits or excludes any liability for fraud.
23.OUR RIGHT TO AMEND THESE TERMS AND CONDITIONS
23.1 We reserve the right to modify, in whole or in part, the terms of use in order to adapt to changes in our industry, technological changes, changes in payment method, and or changes in the legislation. We will notify you of any changes to the terms of use, by email or through the confirmation of shipping, thirty (30) days before the effective date of the changes. This notice will contain the new provisions, the amended provisions (and the earlier version of those provisions), the date of entry into force of the amendments, as well as your rights as a consumer. We strongly recommend that VISITORS read all the changes to our terms of use.
23.2 You are subject to policies and other conditions in effect at the time you subscribe to our services, unless changes to said policies and conditions are required by law or by a governmental authority, in which case, the changes will apply retroactively to the date of your subscription. If we notify you of the changes in our policies or terms of use before subscribing to our services, we assume that you have accepted the changes to the conditions of use, unless you notify us of your disagreement and your intention to cancel the Contract within the prescribed delays, and no later than 30 days after the effective date of the changes.
24.LAW AND JURISDICTION
This Agreement shall be governed, construed and interpreted in accordance with the laws of the province of Québec and any other applicable laws of Canada. The parties agree to elect domicile in the judicial district of the province of Quebec, Canada, and select it as the appropriate district for the hearing of any claim arising out of the interpretation, application, performance, entry into force , validity and effects or Contract(s) hereunder. Any controversy or claim arising out of or in connection with this agreement will be subject to the non-exclusive jurisdiction of the courts of Quebec and will be subject to the laws in force in the province of Quebec.
25.CONTACT US
All inquiries regarding the present Terms of Use should be directed to:
Rhino Media Group
925 De Maisonneuve Ouest, Suite 325
Montreal, Quebec
H3A 0A5
Effective date: May 21 2014
Privacy Policy of
RHINO MEDIA GROUP INC.
RHINO MEDIA GROUP INC. (hereinafter "we" or RentersPages.com) is committed to protecting and respecting your privacy.
In general, we do not collect, store, use or disclose personally identifying information ("Personal Information") except in very specific instances, such as, for example, when you list your rental or enroll as a member of the Services, as further described below. Whenever we collect such Personal Information, you will have a choice regarding whether to provide it, how it will be used, and to whom it will be disclosed. The instances in which we collect, store, use and disclose Personal Information are specifically described in this Privacy Policy.
RentersPages.com (the "Web Site") is an interactive online service through which visitors may search for rental listings in and obtain information in order to communicate with the Advertisers of the listed rentals (the "Services"). The Services may be accessed at https://www.RentersPages.com/add-property. The Services may also be located on or accessible from third party web sites and/or applications.
RentersPages.com values its visitors and their concerns about privacy. To this end, RentersPages.com engages in consistent information practices and uses its best efforts to make clear disclosures regarding those practices. This Privacy Policy is a part of that effort.
This Policy (together with our terms of use and other documents referred to therein) sets out the basis on which we will deal with the personal information we collect from you, or that you provide us. "Personal information" is defined as information about an individual, such as his name, email address or any other information related to his account, including, but not limited to, banking information, credit card information. "Personal information" includes any information that you submit or provide regarding other people. Please read the following privacy policy carefully to understand our vision and practices regarding your personal information, how we use it and how we protect it.
APPLICATION OF OUR PRIVACY POLICY
This Policy applies to the collection, use, storage and disclosure of Personal Information by RentersPages.com. If there are any exceptions, we will clearly disclose them prior to collecting any Personal Information, and will give you an opportunity to choose not to provide the Personal Information. By visiting our Web Site or using the services offered on or through our Web Site, you accept the terms of this Privacy Policy and you consent to the collection, use and disclosure of your Personal Information as in accordance with this Privacy Policy.
RentersPages.com may decide to change this Privacy Policy from time to time. When we do, we will post the new provisions on this page. Please be aware that, as part of the Services, RentersPages.com may provide links to web sites operated by third parties, and may also provide search results and similar services to third parties for display on their own web sites or application. RentersPages.com is not responsible for the information collection or privacy practices or the content of those third party web sites or applications.
COLLECTION OF INFORMATION
We may collect and store the following personal information:
- Traffic or clickstream data: Data about traffic and usage is not personally identifying or identifiable, and is not supplemented or combined with personally identifying or identifiable information. RentersPages.com may share information it collects with certain selected third parties, but only in aggregated, anonymous form. For example, we may tell an advertiser that a certain number of people visited a certain area on our Web Site, or searched our Web Site for the term "pet friendly". RentersPages.com may collect some information regarding use of the Services by observing browser functions and the files (pages) members and visitors access. For example, RentersPages.com's servers may collect information about the site from which you entered to enable RentersPages.com to calculate and pay its affiliates, information about the most frequently searched terms to help its advertisers provide the most relevant search results, information about usage to check for fraudulent behavior or other abnormalities and to ensure that our Services are technically superior. In addition to the foregoing applications, RentersPages.com may use the information (in aggregate form) to better design the Services.
- Contact information about the rental listed on the Web Site and other Personal Information: RentersPages.com can obtain access to your name, e-mail address and other contact information only when you list an apartment with RentersPages.com, signup as a member, provide comments, submit a problem, or request information from RentersPages.com and provide your name or return contact information.
- Email address, mailing address and sometimes (depending on the service used) financial information such as credit card information or bank account information, as well as any other information that you provide through our website;
- If you contact us, we could save and preserve this correspondence;
- If you send a message to our clients, said message will be registered in our database and can be accessed by both RentersPages.com and our clients;
- If you click to view the number of an advertiser or client, we will keep that information in our database and may share it with our clients.
- We may also ask you to complete surveys used for research purposes, although you do not have to answer. Your answers to these surveys can be linked to your account and can be saved in our files;
- Billing and other information you provide by using the services offered on or through our website;
- Other information from the use of our site, services, content, including without limitation, location data , blogs, and other communication data and resources available to you , that this is necessary for billing purposes or otherwise.
Please note that RentersPages.com may transfer any information in its possession in connection with a sale of assets of the company, a sale of the company or a merger. The file containing your Personal Information will be kept at our offices. Except as provided by applicable legislation or otherwise provided in this Privacy Policy, only employees and agents of RentersPages.com who require it in the course of their duties will have access to your Personal Information.
IP ADDRESSES AND COOKIES
We may collect other information, including information about your computer and your connection, the page display statistics on incoming and outgoing traffic sites, ad data, IP address, operating system and type of browser in order to provide system administration and to report aggregate information to our advertisers. This is statistical data about the actions and behavior of our visitors and their browsing habits. The goal is not to identify a particular individual. For the same reason, we may obtain information about your general Internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to the hard drive of your computer. They help us to improve our site and provide better service. They enable us:
- Analyze the traffic on our website, customize our services, content and advertising, measure promotional effectiveness and estimate the size of our audience and their use;
- Store information about your preferences, and allow us to customize our site according to your personal interests and needs;
- Accelerate your search on our website;
- Recognize you when you return to our website.
If your browser allows it, you are always free to decline our cookies. However, remember that it may interfere with your use of our website and/or our services. Unless you have adjusted your browser settings to refuse cookies, our system will issue cookies when you log on to our site.
WHERE DO WE STORE YOUR PERSONAL INFORMATION
To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of information, RentersPages.com has put in place physical, electronic, and managerial procedures to safeguard and secure the information it collects online.
The data we collect may be transferred to and stored at a destination inside or outside of Canada. It may also be processed by staff located inside or outside of Canada or by the staff of one of our service providers, advertisers, or other affiliates. Such staff maybe engaged in, among other things, the fulfillment of your order, the processing of your payment details, providing customer services, after sales services, etc... By providing your information, you consent to this transfer, storing and/or processing. We will take all reasonable steps necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
You are responsible for keeping the password, which you were issued or that you have chosen, and allows you to access certain features of our website, confidential. You should not share this password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. While we do our best to protect your personal information, we cannot guarantee the security of the data transmitted to our website and any transmission is at your own risk. Therefore, you should consider any communication that you transmit to RentersPages.com (such as data, questions or answers, comments, or suggestions) as non-confidential, and agree that RentersPages.com will not be liable or responsible if information that belongs to you is intercepted and used by an unintended recipient. However, upon receipt of your information, we will use strict procedures and security features to try to prevent unauthorized access to your personal information.
USES OF INFORMATION COLLECTED
Our collection of Personal Information aims to offer you a unique, satisfactory, safe and effective personalized experience. You agree that we may use your personal information to:
- Ensure that content on your website is presented to you in the most effective way;
- Provide you with information, products or services that you request or those we think may interest you, where you have consented to be contacted for such purposes;
- Meet our obligations arising from the services offered on or through our website;
- Allow you to participate in interactive features that we offer, when you choose to do so;
- Allow our clients to communicate directly with user who visited the client’s listing;
- Inform you about changes to our service.
We may also use your data or allow third parties to use your data to provide you with information about goods and services that may be of interest to you. We or these third parties may contact you about these products and services by mail or by telephone.
If you are an old or existing customer, we will contact you by electronic means (email or SMS) for services similar to those you have requested or ordered on our website. We may also contact you by telephone for customer satisfaction surveys.
You understand your mobile service provider may apply charges to SMS messages we send. Therefore, you hereby warrant that you are the owner or authorized user of the wireless device you use to subscribe to the SMS service, and that you are authorized to approve the applicable charges. To use the SMS service, you must be 18 years or older, or be otherwise authorized to accept the charges applicable on your invoice. Your mobile operator and/or other service providers may also collect data regarding the use of your wireless device, and their practices are governed by their own privacy policies.
We will disclose information identifiable about visitors to our advertisers, including general information about our visitors (for example, we may inform our advertisers that 500 men aged under 30 have clicked on their advertising on a given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, women living in a defined area). We could make use of your personal information to allow us to comply with our advertisers' wishes by displaying their advertisement to a targeted audience.
When your personal information is no longer required for the purposes described in this Privacy Policy, we will remove or destroy any personally identifiable information.
RentersPages.com may share information with companies who work on our behalf to provide certain services, such as email processing and delivery and conducting research and analysis. Except as otherwise provided by applicable legislation, these companies are prohibited from using this information for any other purpose or from sharing this information with other companies.
Contact information provided in connection with problems, comments or requests is used only to respond to those problems, comments or requests. This information is not stored or used in connection with traffic or clickstream data and is provided to a third party only as necessary to respond to the comment, problem or request. Finally, you may choose to provide contact information, other Personal Information, and demographic information in order to participate in optional surveys, which are run for promotional purposes. RentersPages.com may use such information to send you information about its Services. Finally, from time to time, RentersPages.com may provide certain of its members’ registration information to selected third parties who wish to participate in special promotions offered in conjunction with RentersPages.com. Members may opt-out of receiving such communications at any time by contacting RentersPages.com.
Your Personal Information may be transferred outside your province of residence to an organization which has put in place adequate safety measures.
DISCLOSURE OF YOUR INFORMATION
We may disclose personal information to respond to valid legal proceedings, such as subpoenas, search warrants and court orders, to respond legal requirements, to enforce our laws, or to establish or exercise our legal rights or defend against legal claims, or in other circumstances as provided by applicable legislation. We may disclose your personal information to any member of our group, namely our subsidiaries, our holding company and its subsidiaries.
We may disclose your personal information to third parties:
- In the event that we sell or buy any business or assets, in which case we will disclose your personal information to the seller or potential purchaser of the said business or assets;
- If Rhino Media Group Inc., RentersPages.com or substantial part of its assets are acquired by a third party, personal information held by us about our customers will be one of the transferred assets;
- If we are under a duty to disclose or share your personal information to comply with any legal obligation, or to protect the rights, property or safety of Rhino Media Group Inc.., its customers, etc… This includes exchanging information with other companies and organizations to prevent fraud;
- These third parties will be limited in the use of your personal information by the services they provide.
YOUR RIGHTS
You have the right to ask us not to process your personal information for marketing or other purposes. We will usually inform you (before collecting your data) if we intend to use them for such purposes or if we intend to disclose your information to third parties for such purposes. You can exercise your right to prevent such processing or transfer at any time by contacting our Privacy Department by going to the "Contact Us” section.
You will find on our website several links leading to our partners’ websites, advertisers websites, affiliates, as well as to private sites. When you choose to follow one of these links, the requested page may or may not open in a new window. The information exchanged on the new site are no longer protected by our privacy policy. These sites have their own privacy policies and we do not accept any responsibility or liability for these policies. We suggest you review these policies before you submit your personal information at these sites.
THIRD PARTY BANNER ADs
We may use other third-party advertising companies to serve ads when you visit our Web Site. These companies may use information (not including your name, address, e-mail address or telephone number) about your visits to this and other web sites in order to provide advertisements on this Web Site and other sites about goods and services that may be of interest to you.
ACCESS TO INFORMATION
The Personal Information Protection and Electronic Documents Act, SC 2000, c. 5 (the “Act”), gives you the right to access your information. Your right of access can be exercised in accordance with the Act.
To request a copy of the Personal Information you have sent to RentersPages.com, please send an e-mail containing your request to [email protected]. You must provide your full name and the e-mail from which the request is received (and to which the response will be sent) must match the e-mail on file with RentersPages.com. Except as otherwise provided by applicable legislation, you may then correct or delete such information using the procedures specified in the e-mail.
Any access request may be subject to a minimum payment to cover the costs to provide details of the information we hold about you.
CHANGES TO OUR PRIVACY POLICY
We may change the Privacy Policy at any time by posting the amended terms on this website. When we consider it appropriate, we will notify you by email.
CONTACT US
Your questions, comments and requests regarding this privacy policy, the collection of Personal Information or general enquiries, are welcomed and should be addressed to our privacy department by email at the following address [email protected]. You may also use the above contact information if you think any information about you is inaccurate, incomplete, or if you want to change the sort of information about you that RentersPages.com may have collected.
In case you are not satisfied with our response you can contact the Office of the Privacy Commissioner of Canada at the following address: 30 Victoria Street, Gatineau, Quebec, K1A 1H3, by phone at 1-800 -282-1376 or online at www.priv.gc.ca.
Effective date: May 21 2014
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