» Online Media

RentersPages.com and PagesDesLocataires.com provide a superior, user-friendly web interface to our content allowing your listings to stand out in potential renters’ minds. Offering visitors up to 12 photos of each property, detailed area maps, bus and metro route schedules, and detailed descriptions of your properties and services, potential renters have all the information they need at their fingertips to make an informed decision. We also offer videography services, allowing potential renters to take our trademark virtual video tour of your facilities in their best light in a fraction of the time it takes to visit.

We now have a one-click button on each property listing to enable renters to share a link to their favorite apartments with their friends via Facebook, the most popular social networking site on the internet. With over 30,000 visitors a month, the friendliest user interface around, professionally photographed pictures, detailed virtual video tours, integrated area and transit maps, RentersPages.com and PagesDesLocataires.com offer the most advanced, effective web marketing platform to reduce your vacancies.

» Satisfaction Surveys

Resident Satisfaction Surveys are a powerful tool to maintain a competitive edge in today’s rental market. With competition coming from other property management companies, low-price sublets and alarmingly low condo prices, one must be up to date on residents’ needs and be prepared to act on them.

Satisfaction Surveys are an efficient, direct way to let your residents know you care about their needs, and ensure that your residents don’t think twice about signing their lease renewal form. We understand that when conducting a satisfaction survey, it is not simply the questions you ask your residents that determine the outcome of your survey results, but how, when, and how often you ask these questions. The greatest influencer of future survey results is how you react to the results, and we provide you with the information you need to act quickly and effectively.

e will undertake the process of contacting your residents through telephone, email or direct mailing, and gather the answers you need to remain competitive. We provide you with detailed results of the survey, giving a general overview of resident satisfaction as well as individual concerns and case-by-case recommendations to provide you with the opportunity to act on your residents’ concerns and ensure your future surveys deliver 100% satisfaction.

» Mystery Shops

The Mystery Shop program is a tool designed to deliver insightful information to accelerate your sales program and reduce vacancy rates. In this competitive industry, customer service and a high standard of property maintenance are absolute musts to attract renters. Potential renters have a vast array of tools to search for an apartment and marketers can no longer rely on word-of-mouth and passing-by traffic. Properties must keep a step ahead in order to keep vacancy at bay. Sharing results with your staff is critical in improving their performance; it allows you to discuss areas of excellence and need for improvements.

As residential property marketing professionals, our staff is trained to evaluate both the appearance of your property and the performance of your rental agents thoroughly, with a critical eye focused on improving sales. Having this third-party evaluation will enable you to better make decisions in order to grow your business, remain profitable and keep your valued residents satisfied.

» Exit Surveys

Our Exit Survey service allows you to solicit feedback from residents that are leaving your building, in order to keep you aware of the problems in your building that drive turnover. Our team of telephone contact specialists will arrange a date and time with residents who have filed notice of their intent to not renew, in order to solicit their feedback on the building, find out what is causing them to move, as well as what aspects of the building they enjoy, and determine if there is anything that can be done to resolve the situation.

Exit Surveys are a service that can distinguish your company from your competitors, and residents’ impressions of your building management will change when they are personally contacted to understand the reasons they want to leave, sometimes even influencing them to stay with a company that cares about their residents. Understanding why your residents leave is a key to reducing vacancy rates.

» Market Surveys

Our Market Survey service allows you to have a third-party evaluation of how your property compares to others in the neighborhood, allowing you to establish and maintain a competitive edge by being aware of your competitors’ pricing, promotions, amenities, and practices. We will perform a thorough evaluation of similar properties in your area, returning to you information on their listed prices, prices they are willing to negotiate to, what promotions and incentives they are running, what types of amenities and facilities they offer, as well as a general overview of their maintenance practices.

We will also provide an evaluation of your property and a comparison, highlighting key areas where you can improve the marketability of your property, to ensure that you don’t lose valuable residents to your competition.

» Renters’ Pages Magazine

Renters’ Pages is a bilingual print publication distributed throughout the island of Montreal, and soon expanding into other major markets. Printed in full-color on high-gloss paper, it provides an attractive showcase for the city’s top rental properties while providing insight into the rental market for consumers and property owners through our feature columns.

With an extensive distribution using newspaper racks in retail locations around the city as well as direct mailing, Renters Pages will be the most visible apartment marketing solution available in Montreal.

» Resident Contact Solutions

 We offer many ways to deliver messages to all your residents quickly and effectively; we have a variety of services to enable you to quickly and efficiently deliver high-quality communications at affordable rates. 

We offer many printing services, including design and production of posters for common areas, as well as door hangers and flyers that can be placed on each resident’s door. Delivering news of new incentives, promotions, upcoming maintenance projects and upgrades in a professional, attractive format will set your building apart from the crowd, and ensure your residents understand fully the benefits of living in your buildings.

» Direct Mailings

Reaching potential residents with an incentive or promotion at a time when they are considering renewing their lease can be the difference between vacancy and full occupancy.

We offer the ability to reach potential renters through our direct mailing services. We offer full design and production of marketing materials, and distribution through Canada Post’s Geopost system which allows us to deliver your message to only the demographics you want to speak to in the geographical areas you want to reach. Canada Post’s Geopost services are only available to large-volume direct mailers, however we are able to enable you to take advantage of these precision-targeting systems at an affordable rate.